OUTSOURCED ADMINISTRATION SERVICES
Small and medium businesses are looking for ways to streamline their operations and gain a competitive edge, and those employing outsourced administration services are running leaner and growing faster than ever before.
By outsourcing and offshoring their administrative processes, they are achieving a reduction in operating costs, and improvements to their customer experience. Small and medium businesses are partnering with Global Outsourcing in order to successfully and seamlessly outsource various back office and administrative processes offshore to The Philippines.
Global Outsourcing knows that every business is unique. We understand that each business may have its own way of getting things done. Within each business, our consultants can often identify those tasks/roles that are process driven; those that can be successfully outsourced offshore. Outsourcing these process driven tasks offshore with Global Outsourcing is easy because our outsourcing consultants are based in Sydney and can meet you face to face.
BENEFITS OF OUTSOURCED ADMINISTRATION SERVICES
There are many reasons why business owners choose to, and continue to employ outsourced administration services. Regardless of the reasons why, if your outsourcing program is implemented effectively, your business can achieve the following benefits:
1) Reduction in staff costs – not only will your business save on wage costs, but also on sick leave and annual leave costs, superannuation, overtime and payroll processing costs.
2) Quality Improvements – quite often this benefit of outsourcing is overlooked. The simple fact of the matter is that Filipino’s consider working in BPO (Business Process Outsourcing) a respectable career, which is in fact well paying. Therefore staff are committed and engaged with their work, which results in efficient and high quality work when outsourcing your office administration processes/tasks.
3) Reduction in Operating Costs – There are many operating costs such as equipment (photocopiers, computers), office space, parking spaces etc that are saved when outsourcing your business administration functions. These costs are often overlooked when calculating the overall savings when outsourcing teams.
4) Improving your business focus – Outsourcing your administration tasks and your non core business activities, allows your team to focus on the tasks that make your business money.
5) Offload or share risk with your outsourcing partner – by scaling your offshore team up or down as your business grows or contracts, you can offload some of the risks and costs associated with running a scalable administration team.
We are Sydney’s local supplier of outsourced administration teams. Businesses who offshore their administration services through Global Outsourcing achieve all of the above benefits, along with local support.
Quality assurance and project management are completed here in Australia. You get all the benefit of low cost labour without the risk.
ADMIN SERVICES – DEMAND IS GROWING
The concept of outsourcing is becoming the norm rather than the exception nowadays. Large organisations already employ outsourced administration services, and now small and medium businesses are starting to do the same.
HOW DOES LOCAL SUPPORT HELP
Global Outsourcing consultants are based in Sydney. We have the ability to work closely with you when embarking on an outsourcing program when outsourcing your administrative processes. Our valuable knowledge enables us to prepare options for you, so that you’re heading in the right direction. Our experience ensures you will avoid heading in directions that are fraught with problems.
WHO WE’VE HELPED
- Financial Services
- Freight Forwarders
- Bricks and Mortar Retailers
- Online Retailers
WHAT ADMINISTRATION SERVICES ARE BEING OUTSOURCED OFFSHORE?
- Personal Assistants (Virtual Assistants)
- Report Production
- Collating data
- Digital Filing
- Appointment Management
- Email Marketing
- Database Management
- Social Media Posts: LinkedIn, Instagram, Facebook etc
- Graphic Design
- Strata Management Support
- Web content maintenance and creation
- Mortgage Brokerage Support
- Data Mining / Research
- Accounting Support
- Sales & Marketing Support
- MS Document Creation
- Freight Forwarding
- Admin Support
- Any process driven task